Tag Archives: Helpline

Our Practice – The Helpline

There has been a substantial increase in calls to the Seniors Rights Victoria confidential telephone helpline which provides information, support and referrals on weekdays from 10am to 5pm (excluding public holidays and between Christmas and New Year’s Day).

In 2016–17, the helpline service received 3379 calls (2696 previous year), of which 3285 were related to elder abuse or associated issues.

Women made up more than 75 per cent of all callers. However, we recognise that elder abuse can affect all older persons and cater our services accordingly. read more