Seniors Rights Victoria (SRV) is experiencing a high volume of calls to our Helpline.
As of 1 July 2023, we have limited resources to maintain previous service delivery levels; this likely means we will not be able to directly respond to calls in the first instance.
We invite callers to leave a voice message when prompted, and kindly ask that only one message is left when doing so. Duplicate messages will lead to delays in our response.
The usual time for calls to be responded to is one week.
