1300 368 821
Helpline support and assistance
The Seniors Rights Victoria Helpline is open from 10am – 5pm Monday to Friday.
Our advice service will continue by telephone and other technology. Please leave a message on our answering service with your contact details and we will return your call as soon as possible.
While there’s no evidence that elder abuse will increase during these times, there’s some evidence that family violence can become more common during natural disasters such as the recent bushfires. Elder abuse is often another form of family violence.
Older people who might be isolated can be particularly vulnerable. It’s important to maintain our service during this period without compromising the health and well-being of older people.
If you’re concerned about the risk of abuse or mistreatment to an older person you can tell us. A free booklet Are You Concerned About An Older Person? is available by phoning the Helpline or emailing: firstname.lastname@example.org. Alternatively, you can access the booklet here.
If you feel unsafe or are concerned for someone’s safety, please call 000.
Elder abuse is any act which causes harm to an older person and is carried out by someone they know and trust such as a family member or friend. The abuse may be physical, social, financial, psychological or sexual and can include mistreatment and neglect.
Elder abuse is one of the worst manifestations of ageism and inequality in our society, and most commonly occurs within the family. Whilst elder abuse is believed to be greatly under-reported, the World Health Organisation estimates that it affects between 1 to 10% of older people worldwide.
Seniors Rights Victoria provides information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity and independence of older people. Download our service brochure. Our services include a Helpline, specialist legal services, short-term support and advocacy for individuals and community and professional education. Seniors Rights Victoria also provides leadership on policy and law reform and works with other organisations to raise awareness of elder abuse.
If you, your client or someone you know is experiencing elder abuse, please contact our free, confidential Helpline: 1300 368 821. Everyone has the right to be safe. No one deserves to be abused.