We're experiencing a high volume of calls to our Helpline. Our estimated response time is one week. For more information, click here.
Seniors Rights Victoria (SRV) is experiencing a high volume of calls to our Helpline (1300 368 821).
As of 1 July 2023, we have limited resources to maintain previous service delivery levels; this likely means we will not be able to directly respond to calls in the first instance.
We invite callers to leave a voice message when prompted, and kindly ask that only one message is left when doing so. Duplicate messages will lead to delays in our response.
The usual time for calls to be responded to is one week.
Elder abuse comes in many forms. It can be financial, emotional or psychological, physical, sexual, or neglect. Some forms of abuse, such as sexual abuse, are criminal acts. Elder abuse can occur once, or many times. It can include one or a combination of the different types of abuse. Our case studies provide anonymous examples of elder abuse.
Elder abuse can be intentional or unintentional. Most often the abuse is carried out by someone known to the older person. In many cases, the person responsible is a family member, friend, professional, or paid caregiver. Elder abuse affects people of all genders and all walks of life.
Seniors Rights Victoria provides information and support for those concerned about elder abuse. We have a community legal service and can represent older people experiencing elder abuse. We help Victorians 60 and above, or any Indigenous Victorians 45 and above.