If you, or an older person you know, needs support beyond the services offered by Seniors Rights Victoria the following organisations and services may be useful.
There is also useful information on COTA Victoria’s website
TIS National is an interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients. Their services enable non-English speakers to independently access services and information.
Financial counselling is a free, confidential and independent service. Financial counsellors provide information, support, advocacy and advice to people experiencing, or at risk of, financial hardship. The National Debt Helpline is a telephone financial counselling service open 9.30am-4.30pm, Mon-Fri. The financial counsellors at the National Debt Helpline can put you in contact with your local financial counselling service.
National Elder Abuse Hotline
1800 ELDERHelp (1800 353 374)
The National Elder Abuse Hotline is a national free call phone number that automatically redirects callers seeking information and advice on elder abuse, with an existing phone line service in their area.
Compass is a national website navigating elder abuse in Australia. Compass connects people to services and information tackling elder abuse. Compass has been created by Elder Abuse Action Australia (EAAA), with funding from the Australian Government Attorney-General’s Department.
Victorian Legal Aid is a government-funded agency set up to ensure that people who cannot afford to pay for a private lawyer can get help with their legal problems. They also offer information in a range of languages on their website and can arrange interpreters if required.
CISVic is the peak body representing local community information and support services. Local services to assist people experiencing personal and financial difficulties by providing information, referral and support services including Emergency Relief.