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It is upsetting to see someone you care about being taken advantage of or mistreated. Sometimes you might not know what is happening exactly, but something is not quite right.

The support of friends, family, relatives or a community member can be important for someone living with abuse.

Listening to an older person, believing them and respecting their right to be involved in decisions are important steps to increase their safety. We have a handy guide to help you support someone you are concerned about.

There are practical steps you can take to involve an older person in decisions that increase their safety. Visit our resources page for tip sheets and videos. You may also want to visit our page highlighting other organisations that can help.

You can also telephone Seniors Rights Victoria on 1300 368 821 (10am-5pm Monday to Friday) to discuss your concerns and seek assistance for the older person. Seniors Rights Victoria is a free and confidential service.

Concerned about an older person

Sometimes an older person who is being abused might find it difficult to talk with organisations like Seniors Rights Victoria. This booklet is for those who might be able to support the older person. It provides information about elder abuse and helpful tips for a concerned relative or friend.
Click here

Plan for your safety

When the older person isn’t ready to take action to stop the abuse, it’s important that their safety is protected. The Plan for Your Safety Help Sheet can assist an older person, who’s being abused, to take some safety measures personally. A concerned relative or friend can raise awareness of an older person’s safety.
Click here


Elder abuse is one of the worst examples of ageism. Ageism takes away an older person’s rights to make choices, devalues them or discriminates against them because of their age. It’s important that we all respect the rights of older people. Challenging ageism is one way you can do this. Click here to find out more.
Click here
If you, or someone you know is experiencing elder abuse, help is available through our confidential helpline on 1300 368 821.

If it is an emergency, call 000.
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