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New Helpline for Aboriginal and Torres Straight Islander People

13YARN is here to help

13YARN [Thirteen YARN] is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. 13YARN offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week. 13YARN empowers Aboriginal and Torres Straight Islander communities with the opportunity to yarn without judgement and provide a culturally safe space to speak about their needs, worries or concerns.

If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter.

About 13YARN

13YARN is an Aboriginal & Torres Strait Islander crisis support line funded by the Australian Government with the support of Lifeline and developed in collaboration with Gayaa Dhuwi (Proud Spirit) Australia. It is run by Aboriginal and Torres Strait Islander people.

13YARN have co-designed this line using Lifeline expertise with several Aboriginal mental health professionals including NACCHO, Black Dog Institute Aboriginal Lived Experience team and the Centre for Excellence in Suicide Prevention along with input from Torres Strait Islander, remote, regional, and urban peoples with lived experience. We work to explore options for ongoing support and community members will always be reassured they will be connected to another Aboriginal and Torres Strait Islander person who will understand where they are coming from and value knowing HOW to listen, without judgement or shame.

13YARN’S key attributes

  • The service is designed, led and delivered by Aboriginal and Torres Strait Islander people across varying demographics including age, family status, urban, rural and remote locations that have high rates of suicide and self-harm.
  • 13YARN reflects the cultural and historical factors that had contributed to Aboriginal and Torres Strait Islander peoples' understanding and experience of mental wellbeing and suicide.
  • The 13YARN crisis helpline will not only build capacity and resilience for the Aboriginal and Torres Strait Islander people, it will also create and enhance opportunities in communities.
  • This service will be monitored and led by an Aboriginal and Torres Strait Islander Advisory Committee closely engaged with the Aboriginal and Torres Strait Islander led service management team.


For all general enquiries, please email enquiries@13yarn.org.au.

For all media enquiries, please email 
media@13yarn.org.au or call 0408 407 376.

If you, or someone you know is experiencing elder abuse, help is available through our confidential helpline on 1300 368 821.

If it is an emergency, call 000.
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