Staff Profile: SRV Advocate, Jacinta

SRV Advocate, Jacinta

Q: What do you do at SRV?

A: My job title is Advocate – we are the people who support, speak out and promote the interests of vulnerable clients.  We are present during meetings with the client and lawyer, ensuring the client has a thorough understanding of the advice they are given and identify any social issues.  We have skills and knowledge in many social areas and can support clients to connect with services. 

Q: What do you like most about your role? 

A: I really like the challenges that come with such a range of Elder Abuse issues our clients bring to us.  I also love that moment when the client has a better understanding of their situation and realises that they are able to have control over their lives.  It is a good feeling.

Q: What advice would you give to your teenage self? 

A: You are much stronger than you think.

Q: What’s something—big or small—that you’re really good at? 

A: I am really good working with my hands – not creative, but practical – I usually need a pattern of some description, but have created some really beautiful things.

If you, or someone you know is experiencing elder abuse, help is available through our confidential helpline on 1300 368 821.

If it is an emergency, call 000.
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