Seniors Rights Victoria only has capacity to respond to calls from older people experiencing or at risk of elder abuse. If your matter is an emergency, please call 000. If you are a concerned friend or family member, please encourage the older person to call us or click here for access to information and resources.
Seniors Rights Victoria has been analysing our helpline call, client and case data for the financial year 2021-2022 and comparing it to data for the previous year.
Helpline Data
The following provides an overview of the Helpline contact data from the last financial year (1st of July 2021 – 30th of June 2022). It should be noted that this data also includes enquiries received via email to info@seniorsrights.org.au or casework@seniorsrights.org.au not just calls to the Helpline.
Check out our Annual Snapshot as a PDF.
Of the 3,487 total contact 59% were regarding an elder abuse concern, with the remaining 41% unrelated to elder abuse.
If you are in Victoria and are experiencing or at risk of elder abuse, help is available through our confidential helpline on 1300 368 821.
If you are a concerned friend or family member, please encourage the older person to call us or you can access information and resources here. You can also find a lawyer via the Law Institute of Victoria website.
If it is an emergency, call 000.
