Seniors Rights Victoria can provide you with help to tackle elder abuse. We provide information, support, advice and education to help prevent elder abuse and safeguard the rights, dignity, and independence of older people.
We also provide information and support for people concerned about an older person, alongside professionals and workers who have direct contact with older people.
In addition to the referral forms found below — or if you cannot provide a safe time to receive a call back from SRV — we encourage you to call our elder abuse Helpline on 1300 368 821.
Get help for yourself
We directly help Victorians 60 and above, or any Indigenous Victorians 45 and above.
For non-urgent matters you can visit our resources page for information sheets and videos, to help you navigate planning ahead, financial planning, family agreements, difficult situations if they arise and much more.
If you don’t find the information you need, you can call our helpline on 1300 368 821. Seniors Rights Victoria is a free and confidential service.
If you are immediate danger, call 000.
Concerned about an older person?
It is upsetting to see someone you care about being taken advantage of or mistreated. Sometimes you might not know what is happening exactly, but something is not quite right. The support of friends, family, relatives or a community member can be important for someone living with abuse.
Listening to an older person, believing them and respecting their right to be involved in decisions are important steps to increase their safety. There are practical steps you can take to involve an older person in decisions that increase their safety.
If the person you are concerned about is in immediate danger, call 000.
Information for professionals
Professionals, staff and workers who have direct contact with older people are in an important position to identify elder abuse and support those being abused.
We can assist in identifying and responding to abuse, assessing risk, providing referral information, safety planning and working respectfully with an older person, who is being abused.