Suspected elder abuse cases can be challenging for medical practitioners and allied health professionals to address, which is why Seniors Rights Victoria is a good first point of call because their empowerment model supports an older person to take action.
According to Seniors Rights Victoria Advocacy Coordinator Philippa Campbell the empowerment ethos allows an older person to make informed decisions about the events affecting them, even if that decision is to take no action.
“Loss of independence is a big challenge for people as we age. So we seek to speak with the older person to give them the support to choose what they want to do. We won’t do anything the older person doesn’t want us to do,” Philippa said.
“We’ve researched the barriers for older people to disclosing abuse and taking action. We know in most cases they don’t want an adult child to be removed from their life, sometimes because they depend on them, and that they fear being shipped to an aged care facility.”
Elder abuse can be experienced by any older person, irrespective of their gender, education, socio-economic background, culture, or whether they live alone or in aged care.
“Doctors and allied health professionals are a key link in addressing elder abuse in the community. We know older people may confide their worries to them, possibly when they’re visiting for a completely different reason. There’s a confidentiality issue, so we often suggest the medical professional seeks another appointment with their patient when they can gain permission from them to call us at that time so we can speak directly with the older person or to consider a My Aged Care assessment of the older person so we can be part of the referral process.”
Dr Margot Lodge, a Consultant Physician in Geriatric Medicine at Alfred Health, agrees with the empowerment ethos and the collaborative approach of practitioners and specialist services like Seniors Rights Victoria when supporting an older person suspected of experiencing elder abuse.
As a geriatrician, Dr Lodge sees older people after acute hospital admissions such as a fall or illness, or in the outpatient clinic when the person has been experiencing deteriorating health. She works with the older person to assess what they need medically and socially to attempt to restore their health and functioning, and to determine their capacity to drive the process. It’s in these situations where she is exposed to cases of elder abuse.
If Dr Lodge suspects a case of abuse she’ll speak with the older person about the situation and the help available, so if they want to take control they know the resources available.
“It can be horribly frustrating as a front-line clinician to hear about these family experiences and know the older person is willing to minimise their safety for the sake of family relationships. There’s often been lots of conflict and lots of time and the deferred position tends to be not to through your relation under the bus,” Dr Lodge said.
“Empowering the older person and utilising the multidisciplinary approach and specialist services definitely helps the older person, and sometimes the abuse can stop or lessen.”
Philippa said older people often find it a huge relief to speak to a person who is willing to help them find a pathway to drive the process.
“The biggest response we get is thank you for listening. The older person often comments that they have had our brochure for so long but have been nervous about making a call. But we don’t judge, we just work with them so they can understand their rights even if they don’t do anything. There is a huge relief that they have somewhere to go, that someone has their back.”
For more information on the signs and resources for elder abuse go to Senior Rights Victoria’s Service Providers Website