Eastern Community Legal Centre’s elder abuse project recently launched an exciting and innovative electronic system which allows service providers to collaborate via email when they are dealing with known or suspected cases of elder abuse.
The system is set up via the Eastern Elder Abuse Network. Members of the network are issued with a user name and password to the system which they can then use to post up de-identified details of cases. All other members then receive an email alert and can provide information, suggestions or referral to assist with the case.
The benefits of the system for members include instant access to the expertise and knowledge of other members, especially when they have a complex and difficult elder abuse case to deal with. Not only does this save valuable time that would normally be spent in phoning or emailing other providers, but it means agencies don’t have to try and keep up to date with “who is doing what” in their region. Best of all, it means that an older person and/or their carers can have access to a comprehensive range of services and information that they might otherwise not have had.
The service is in its infancy at this stage, but it promises to be an excellent means of responding more effectively to cases of elder abuse. For more information, please contact Kaz Mackay at Eastern Elder Abuse Network on 9762 6235 or email email@example.com (please note Kaz will be away during September 2013).