Category Archives: Elder Abuse

World Elder Abuse Awareness Day 2019 – No excuse for elder abuse!

une 15 marks World Elder Abuse Awareness Day (WEAAD), officially recognised by the UN in 2011. Individuals and organisations worldwide will be participating in events and activities that empower, celebrate and inform older people, as a way of preventing mistreatment and harm occurring in their communities.

Seniors Rights Victoria heads to Shepparton for World Elder Abuse Awareness Day

June 15 marks World Elder Abuse Awareness Day (WEAAD), first officially recognised by the UN in 2011. As individuals and organisations worldwide work to empower, celebrate and inform older people, SRV will be involved in events and activities across Victoria.

Seniors Rights Victoria brings clients’ voices to the aged care and mental health Royal Commissions

Seniors Rights Victoria is drawing on the experiences of clients to make recommendations to current Royal Commissions into aged care quality and safety and Victoria’s mental health system.

Elder abuse service celebrates the role of peer educators

When Seniors Rights Victoria hosted its 10 year anniversary celebration this year, peer advocate Jennifer Evans (pictured) provided great insight into the strength of this community education approach – when older people share knowledge with older people.

The humble Seniors Rights Victoria volunteer was one of a handful of guest speakers, the others including: Victorian Commissioner for Seniors and Ambassador for Elder Abuse Gerard Mansour; Department of Health and Human Services Assistant Director, Seniors Programs & Participation, Barbara Mountjouris; and Seniors Rights Manager, Jenny Blakey.

Seniors Rights Victoria was celebrating a milestone, a decade of frontline service delivery, which has resulted in:

  • 22,063 calls to the Helpline
  • 4,382 older people receiving personalised assistance through advice and casework
  • 29,182 participants in community education sessions
  • 12,247 participants in professional development sessions
  • Production of nine different information sheets and the booklet, Care for Your Assets: Money, Ageing and Family.

Jennifer stood proudly, sharing her experiences of being a peer educator with Seniors Rights Victoria for more than seven years, a role she said received continual support and ongoing training.

A former social worker and trainer in family welfare and health, Jennifer was a recipient of a Council of the Ageing Senior Achiever Award in 2016 for her voluntary work with SRV, Court Network and local climate action group.

“As older people ourselves, who are conveying our strong passion for justice, it seems that we are accepted and believed more readily,” Jennifer said.

“By us naming what elder abuse is, reinforcing that older people have a right not to be abused or ripped off, and that it is okay to seek assistance, participants do listen. They appear to really appreciate the knowledge we bring and the information we share, and it is very gratifying to have others thank us for doing something that we really enjoy”.

Jennifer said when she first started the talks it was rare for people to have heard the words elder abuse and Seniors Rights Victoria, but that was no longer the case.

“Although there is still a long way to go before we have a world where older people do not experience elder abuse, recognition that help is available is growing in our audiences. Also growing is the number of people who indicate they have appointed powers of attorney for when they can no longer make decisions themselves. And this is a real change,” she said.

“I cannot remember any community group talk where I have not come away feeling I have done something worthwhile and meaningful. I am very grateful that I have been able to play a small part in the challenge we all face in ensuring that in future, all older people can live without fear.”

Seniors Rights Victoria has subsequently released an anniversary brochure celebrating its work from the past 10 years and its future aspirations which it is distributing to all Victorian politicians in the new Parliament. To view the digital version of brochure go to Our Work Makes An Impact.

Elder Abuse Prevention Networks Wraps Up

The Elder Abuse Prevention Networks are continuing to host community level events to provide information about elder abuse and mobilise the community in response.

Cobar Community Health – a member of the Macedon Ranges Elder Rights Network (one of the elder abuse prevention networks) organised a Know Your Rights Forum in Woodend in November. About 50 people attended and heard from a panel of speakers which included Gerard Mansour, Commissioner for Older Victorians/Ambassador for Elder Abuse Prevention, Seniors Rights Victoria, Elder Rights Advocacy and Victoria Police. Gerard talked about the phases of ageing from retirement through starting to live with more complex issues and the importance of not becoming isolated from broader social support networks.

Another of the networks, South West Carer & Respite Services Network, is holding a Knitting Ninja’s Morning Tea this month.

The event, to be hosted by the Warrnambool Mayor Tony Herbert, will highlight the need for all in the community to challenge ageism and say NO to elder abuse. The celebration is the culmination of a yarn bombing project. It represents a true community level approach with participating groups including: Warrnambool Primary School; South West TAFE students; residents of Ingenia Gardens, Lyndoch Living and Heatherlie; and members of Warrnambool Bowls and Lawn Tennis Bowls Clubs, Rotary, Salvation Army and Mpower Warrnambool Carer Support Group. To view a video of the project go to Yarn Bombing.

The Think Impact action research being conducted as part of the Elder Abuse Prevention Networks and funded by the State Trustees Foundation Australia is almost complete. The research provides insights from more than 70 interviews conducted with community members and professionals about their perceptions of the drivers of elder abuse, activities of the current networks and possible directions for future research. Some of the key societal causes of elder abuse that were cited include: age discrimination, perceived or real diminished capacity of older people, and isolation/lack of connection. The report and a practice guide on primary prevention of elder abuse will be launched by Seniors Rights Victoria in February 2019.

Helpline case study: concerned daughter calls SRV

Seniors Rights Victoria receives about 3500 calls annually on our Helpline.  Callers include older people who are being abused, service providers and concerned others.  Although Seniors Rights Victoria’s legal service can only represent older people directly, our Helpline Advocate will try to assist all callers to get the assistance they need.

The following case study shows how we try to help people who are worried about an older person who they are close to.

Candice* called the Helpline regarding her mother, Betty, who is 85 years old and lives in her own home.  Candice’s brother Bruce has been living with Betty on and off all his life.  He has a history of mental illness and drug addiction. Candice told the helpline advocate that Bruce is not paying his way and treats her mother poorly, but that Betty is too scared to do anything about it.  Candice doesn’t think her mother will call Seniors Rights Victoria to discuss the situation.

The Helpline advocate listens to Candice’s concerns.  The advocate explains Seniors Rights Victoria’s role and discusses strategies for Candice to encourage Betty to make contact through the Helpline.

“We also tell her to tell her mother that we are a free and confidential service and that we will not make her mother do anything she doesn’t want to do,” said Seniors Rights Victoria Manager Jenny Blakey. 

If Betty is willing to participate in an advice call, one of SRV’s lawyers can provide her with legal advice about her legal options, and an Advocate will be able to talk to Betty about supports available to her – and even to Bruce, if he will accept them.

The Helpline Advocate will also talk directly to Candice about what some of those supports may be in case Betty doesn’t want to talk with one of Senior Rights Victoria’s lawyers or advocates.

A few weeks later Candice calls with Betty on the line and introduces her to the Advocate who explains SRV service.  After some discussion and reassurance, Betty agrees to an appointment with a lawyer and advocate.  We take some details from Betty and make a time to call her back when it suits her and when she is in a place where she feels safe. 

“We explain that we will need to talk to Betty on her own (without Candice present) to ensure that she isn’t being unduly influenced by Candice, but, with Betty’s consent, we can talk with Candice after we speak with Betty,” Ms Blakey said. “This process supports our service’s primary ethos which is to empower and advocate on behalf of the older person.”

*Names have been changed to maintain privacy and protect the confidentiality of our clients.